Privacy policy

This Privacy Policy explains what personal information AROMA D'VOGUE PRIVATE LIMITED, trading as Perfume Parliament ("we," "us," "our"), collects when you visit this site or place an order, how we use it, and the choices you have. By using the site, you agree to the collection and use of information as described here.

AROMA D'VOGUE PRIVATE LIMITED is the entity responsible for your personal information under this policy.

1. Information we collect

• Account and order details — name, email, phone number, delivery and billing address, and order history.
• Payment information — handled directly by our payment processor. We receive confirmation that a payment succeeded, not your full card details.
• Communications — messages you send us, such as support requests or quiz answers used to recommend a scent.
• Usage data — pages visited, device and browser type, and approximate location, collected automatically through cookies and similar technologies.

2. How we use your information

• To process and deliver your orders, and to send order and delivery updates.
• To create and maintain your account, including saved sizes and wishlist.
• To respond to support requests and questions.
• To send product updates or offers by email, where you have opted in — you can unsubscribe at any time.
• To detect and prevent fraud, and to keep the site secure.
• To understand how the site is used, so we can improve it.

3. Cookies

We use cookies and similar technologies to keep you signed in, remember items in your bag, and understand how the site is used. You can disable cookies in your browser settings, but parts of the site — such as checkout — may not work correctly without them.

4. Sharing your information

We do not sell your personal information. We share it only with:

• Payment processors, to complete your transaction.
• Shipping and courier partners, to deliver your order.
• Email and analytics providers, who help us run the site and send communications.
• Authorities, where required to comply with the law or to protect our legal rights.

These providers may only use your information to perform the service we've asked them for.

5. Data retention

We keep account and order information for as long as your account is active and for a reasonable period afterwards, to meet tax, accounting, and legal obligations. You can ask us to delete your account data at any time, subject to records we are legally required to keep.

6. Your rights

Depending on where you live, you may have the right to:

• Access the personal information we hold about you.
• Ask us to correct inaccurate information.
• Ask us to delete your information, subject to legal retention requirements.
• Object to, or opt out of, marketing communications.

To exercise any of these rights, contact us at hello@perfumeparliament.com.

7. Security

We use reasonable technical and organisational measures to protect your information. No method of transmission or storage is completely secure, and we cannot guarantee absolute security.

8. Children's privacy

This site is not directed at children, and we do not knowingly collect personal information from anyone under 16. If you believe a child has given us information, contact us and we will delete it.

9. Changes to this policy

We may update this Privacy Policy from time to time. The "Last updated" date at the top of this page reflects the most recent changes. Material changes will be highlighted on the site.

10. Contact us

For any question about this Privacy Policy or how we handle your information, email hello@perfumeparliament.com.